Useful sources and pages for helpers of kids and families fleeing Ukraine

Useful links if you need mental help, legal information, practical tips, language assistance.

Hintalovon

2022.03.22.

If you need mental help:

  • Free helpline and online chat for people under 24:
    • For Hungarian speakers 24 hours a day:  116-111 and  online chat between 13-21h on  www.kek-vonal.hu 
    • For Ukrainian speakers: the Ukrainian operator of 116-111 children’s line Ла Страда-Україна/La Strada-Ukraine is not available on the usual number, but on Instagram: @childhotline_ua, Facebookon: @lastradaukraine, Telegramon: @CHL116111, Online: https://la-strada.org.ua/ 
  • Heim Pál Children’s Hospital’s toll-free number, the Emergency Hotline (Sürgősségi Forró Drót), for questions related to children’s health care (in-patient care, referrals, counselling, COVID-19 vaccination, missing and continuing mandatory vaccinations for children, etc.).  Assistance is available any time of the day and in Ukrainian as well, call +36 80-200-223 
  • Child psychiatric and child psychological care for refugees at the Mental Crisis Outpatient Clinic of Heim Pál Hospital, Fridays between 14-17 hours, 1138 Budapest Faludi u. 5., for appointment call  +36 30 44 34 751
  • Information in Ukrainian for professionals and parents: Ukrainian organization for cognitive behavioural therapy
  • Crisis counselling and spiritual help in Ukrainian: +38-098-559-65-21 (Monday-Friday: 10:00-17:00) Ukrainian organization for cognitive behavioural therapy
  • Free online or via phone psychological help for Ukrainians in English or Russian: https://www.psyhelpforua.eu/
  • Contact details for professionals offering  free online or personal psychological help: Pszi Pont – Pro bono
  • A collection of mental health and psychosocial support resources from the UN’s International Association for the Advancement of Humanitarian Cooperation (IASC), in Hungarian, English, Ukrainian, Russian, and other languages: useful resources
  • Videos with Ukrainian subtitles from the Max Planck Institute of Psychiatry to help people understand the psychological and somatic symptoms following war trauma and encourage them to seek help: Flight and Trauma (video), and Flight and Trauma – Self-help (video)
  • Picture book on practical stress management skills from WHO, in English, Hungarian, Ukrainian, Russian and other languages: Doing what matters in times of stress: an illustrated guide
  • Free Ukrainian Translations Of Trauma And PTSD Psychoeducational Resources: link

If you need legal information: 

If you need practical tips and information:

  • Advice on welcoming children from Ukrainian children’s homes in English from the Child and Family Foundation: link
  • Key considerations for helping children flee and be sheltered in humanitarian crises in English, based on the Better Care Network summary:  link
  • Eurochild’s resources: link
  • A magyarországi tartózkodást segítő információk, nyomtatóbarát verzióban magyar, angol, és hamarosan ukrán és orosz nyelveken: useful links from APPY 
  • Information to faciliate your stay in Hungary in printable format in Hungarian, English and soon in Ukrainian and Russian: useful links from APPY 

If you need discussions or sessions:

  • Advice and ideas for working with adolescents and young people from the National Youth Council of Ireland (NYCI) in English: link
  • Advice and information on how to talk to children about war and how people can help: Hintalovon webpage

If you need language assistance:

  • Communication material with Russian-speaking children: link
  • Tips, videos, information and a collection of resources for professionals and children on legal procedures involving children that require the assistance of an interpreter in Hungarian, English, Italian and Dutch: ChiLLS webpage

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